Legal

99abd Privacy Policy — How We Handle Your Personal Data

Your privacy matters to us. This Policy explains what data 99abd collects, why we collect it, and how we keep it secure.

Last updated: January 2026

1. Introduction

99abd ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users who access or use the services available at 99abd.org. This Privacy Policy ("Policy") describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights available to you in relation to your personal data. This Policy applies to all registered players and visitors of 99abd.org, regardless of the device or browser used to access the site.

By registering an account or continuing to use the 99abd platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not register or continue to use the 99abd platform. This Policy should be read alongside our Terms and Conditions, which govern the overall use of the 99abd platform.


2. Personal Data We Collect

We collect personal data through a number of channels: directly from you when you register an account or contact us; automatically when you use the platform; and from third-party payment providers when you make a deposit or request a withdrawal. The following categories of personal data may be collected by 99abd.

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Identity Data
Full name, date of birth, and government-issued ID details provided during registration or KYC verification.
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Contact Data
Mobile phone number and email address used to register and receive account notifications.
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Financial Data
Transaction records including deposits, withdrawals, and betting history. Payment method identifiers (e.g. bKash wallet number) but never full card or full account numbers.
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Usage Data
Pages visited, games played, session durations, bet amounts, feature interactions, and in-platform search queries.
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Device & Location Data
IP address, device type, operating system, browser type, and approximate geographic location derived from IP address.
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Cookie Data
Session identifiers, preference cookies, and analytics identifiers stored in your browser. See the Cookies section below for full details.

3. How We Use Your Personal Data

99abd processes personal data only for the purposes described in this Policy. We do not sell your personal data to third parties for their own marketing purposes. The main purposes for which we use your data are set out below.

Purpose 3.1
Account Registration and Management
We use your identity and contact data to create and maintain your 99abd account, verify your identity, process your login requests, and communicate important account-related notifications. This includes password reset emails, deposit confirmation messages, and withdrawal status updates sent to your registered mobile number or email address.
Purpose 3.2
Payment Processing and Financial Compliance
We process financial data to handle deposits, withdrawals, bonus credits, and transaction history. We also use financial data to meet our anti-money laundering (AML) obligations, conduct transaction monitoring, and fulfill any mandatory reporting requirements. All financial data is retained in accordance with applicable legal retention periods.
Purpose 3.3
Platform Improvement and Personalisation
We use usage data and device data to improve the performance of the 99abd platform, identify and fix technical issues, and personalise your experience — for example, by displaying games or promotions relevant to your betting history. We may use aggregated, anonymised analytics to understand how players interact with different parts of the platform. Anonymised aggregated data is not personal data and is not subject to the same restrictions.
Purpose 3.4
Responsible Gaming Monitoring
We use betting and session data to monitor for indicators of problem gambling, such as rapid increases in bet frequency, chasing-loss patterns, or repeated requests to raise deposit limits. Where such indicators are identified, we may proactively contact the player with information about responsible gaming resources, or apply protective measures under our Responsible Gaming Policy. This processing is carried out in the player's legitimate interest and is required as part of our responsible gaming commitment.

Where applicable data protection law requires us to identify a legal basis for processing personal data, 99abd relies on the following grounds depending on the nature and purpose of the processing activity.

Basis 4.1
Contractual Necessity
Processing that is necessary to fulfil our contract with you — including account creation, identity verification, payment processing, and delivering the games and betting services you have requested — is carried out on the basis of contractual necessity. Without this processing, 99abd cannot provide its services to you.
Basis 4.2
Legal Obligation
Certain processing is required for 99abd to comply with applicable legal obligations, including anti-money laundering (AML) laws, financial record-keeping requirements, and cooperation with law enforcement or regulatory authorities where required by law. We cannot lawfully decline to carry out processing that is mandated by applicable law.
Basis 4.3
Legitimate Interests
Some processing — such as fraud prevention, platform security monitoring, responsible gaming monitoring, and internal analytics — is carried out on the basis of our legitimate interests in operating a safe, compliant, and high-quality platform for our players. Where we rely on legitimate interests, we have assessed that those interests are not overridden by your fundamental privacy rights.

5. How We Share Your Data

99abd does not sell your personal data to third parties for commercial gain. We may share your personal data with trusted third parties only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

Sharing 5.1
Payment Service Providers
We share financial data with payment providers (including bKash, Nagad, and Rocket) to process deposits and withdrawals. These providers act as data processors under our instruction and are contractually bound to process your data only for the purpose of completing the transaction. They do not receive access to your full gaming history or account details beyond what is necessary to process the payment.
Sharing 5.2
Game and Technology Providers
To deliver live casino games and slots, 99abd works with licensed game studios and technology providers such as Evolution Gaming, Pragmatic Play, and Ezugi. These providers may receive limited session data (such as player ID, game round identifiers, and bet amounts) that is technically necessary to render the game and maintain accurate game records. They do not receive your full name, mobile number, or payment details.
Sharing 5.3
Legal and Regulatory Authorities
We may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities when required to do so by applicable law, court order, or other binding legal process. We will only disclose the minimum amount of data necessary to comply with the legal requirement, and where legally permitted we will notify you of such a request before disclosing your data.

6. Data Retention

99abd retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance policies. Account data, including identity documents submitted for KYC verification, is retained for a minimum of five years following account closure to meet anti-money laundering record-keeping requirements. Transactional and betting records are retained for the same minimum period for financial compliance purposes.

Where personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, we securely delete or anonymise it. Analytics data that has been fully anonymised (so that it can no longer be attributed to any identifiable individual) is not subject to the same retention limits and may be retained for longer periods for internal research and platform development purposes.


7. Your Privacy Rights

Subject to applicable law, you may have the following rights in relation to the personal data that 99abd holds about you. To exercise any of these rights, please contact our support team using the details in Section 12 of this Policy. We will respond to all valid requests within a reasonable timeframe and in accordance with our legal obligations.

  • Right of Access — You may request a copy of the personal data 99abd holds about you, together with information about how it is used and who it has been shared with.
  • Right to Rectification — If you believe that any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
  • Right to Erasure — In certain circumstances, you may request that we delete personal data we hold about you. This right is subject to overriding legal retention obligations — we cannot delete data that we are legally required to retain.
  • Right to Restrict Processing — You may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being disputed.
  • Right to Data Portability — Where processing is based on your consent or on a contract with you, and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
  • Right to Object — You may object to processing carried out on the basis of our legitimate interests, including direct marketing and profiling activities. Where we cannot demonstrate a compelling legitimate reason to continue, we will stop the processing.

To exercise any of the above rights, please contact 99abd support at [email protected] or via live chat. We may need to verify your identity before processing your request. We will not charge a fee for exercising your rights unless your request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee or decline the request.


8. Cookies and Tracking Technologies

99abd uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and detect fraud or suspicious activity. Cookies are small text files stored on your device by your browser. The table below summarises the categories of cookies used on 99abd.org.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 99abd platform, including your ability to stay logged in or access certain features. Essential and security cookies cannot be disabled as they are necessary for the platform to operate safely.


9. Data Security

99abd implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmissions between your device and the 99abd platform, encrypted storage of sensitive account data, access controls that limit internal access to personal data to authorised personnel only, and regular security assessments of our systems and infrastructure.

While we take all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for keeping your account password confidential and for notifying 99abd immediately if you suspect that your account has been accessed without your authorisation. 99abd will never ask for your password via email, chat, or any other channel.


10. Children and Minors

The 99abd platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we discover or are informed that we have inadvertently collected data from a person under the minimum age, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe that a minor under your care has registered on the 99abd platform, please contact us immediately at [email protected] so that we can take appropriate action.


11. Changes to This Privacy Policy

99abd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification. Your continued use of the 99abd platform following the publication of any updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how we are protecting your data. If you disagree with any changes made to this Policy, you should stop using the 99abd platform and may close your account in accordance with the account closure process described in our Terms and Conditions.


12. Contact Us About This Policy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 99abd holds about you, please contact our support team using any of the following methods. We aim to respond to all privacy-related enquiries within 5 business days.

99abd Data & Privacy Support
🌐 Website: 99abd.org
✉️ Email: [email protected]
💬 Live Chat: Available 24/7 from within your logged-in account dashboard.

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